No cancellation for rain, but canceled in case of stormy weather. (Tickets for the day of cancellation will remain valid for other days, or will be refunded. If the event gets cancelled on the last day, it will be refunded.)

・If you have a physical disability certificate, you and 1 accompanying person may enter with one concert entry ticket.
After purchasing an early bird ticket, please send an e-mail to benishidare@mb.kyoto-np.co.jp and let them know the names of the person with a physical disability certificate and accompanying person, information of the purchased ticket (date, and specify if it’s for the program 1 or 2 if you bought a concert entry ticket) and come to the general reception desk on the day.
Please bring your physical disability certificate to the general reception desk on the day. They will check your certificate there.

One-way traffic within the event venue

If you have a concert entry ticket and would like to go to the South Garden after the concert, please do the re-entry procedure at the East Garden Exit and re-enter from the entrance at the Otenmon Gate.
(It is valid only one time on the day. You cannot re-enter the South Garden without a certificate. ) Re-entry with the certificate is available until 8:45 pm. You cannot re-enter the East Garden.

When reception hours for entry (starts from 6:15 pm for the first program, and 7:35 pm for the second) start, staff will guide you to the East Garden according to the order of numbered tickets.
【First Program】You can see the South Garden first, and the East Garden after that, but you may not have enough time before the concert. If you do the re-entry procedure at the East Garden Exit after the concert, you can see the South Garden as well.
【Second Program】Please come to the entrance of the concert venue when the reception hours for the East Garden start (from 7:35 pm). You can see the South Garden before the reception hours as well.
Please do the re-entry procedure at the East Garden Exit (reception closes at 8:45 pm) if you wish to see the South Garden after the 2nd program of the concert.

You can take pictures and record videos inside the gardens, but taking pictures, shooting videos or recording of the musicians or stage during the concert is allowed unless instructed otherwise. No tripods, monopods, etc. may be used or brought into the venue except for related parties.

Refrain from talking, ringing a ringtone, talking on the phone, jostling, or behaving in ways that may disturb others. Also, please keep yourself from singing or cheering continuously at a volume that may disturb audience around you.

Do not bring or use glow sticks or Cyalume products.

The East Garden and Guest House where the concert takes place are surrounded by the pond. Since the observation area is at the side of the pond, you may not be able to see the stage entirely. We kindly ask for your understanding.

You cannot visit the shrine gardens during the daytime with an entry ticket / concert entry ticket. If you visit the gardens during the daytime, an admission fee of 600 yen is required.

Admission may be temporarily restricted when the venue is full.

No smoking, eating/drinking or recording allowed in the venue.